Privacy Policy

1. Introduction

Regen Agro Ltd (RC 9625679), a private company limited by shares registered in the Federal Republic of Nigeria ("Regen Agro," "we," "us," or "our"), is committed to protecting the privacy of individuals who visit our website, interact with our services, or otherwise engage with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Nigeria Data Protection Act 2023 (NDPA), the Nigeria Data Protection Regulation (NDPR) 2019, and other applicable data protection laws.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, company name, and business address provided when you enquire about our services, request a partnership, or contact us.
• Technical data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of access, and other diagnostic data collected automatically when you use our website.
• Business information: details about your organisation, waste output volumes, feed requirements, or other operational data you provide in connection with a potential or existing commercial relationship.
• Communications: records and content of correspondence when you contact us by email, telephone, or through our website forms.

3. How We Use Your Information

We process personal information for the following purposes:

• To respond to enquiries and facilitate communication regarding our products and services.
• To negotiate, establish, and manage commercial partnerships and supply agreements.
• To operate, maintain, and improve our website and digital services.
• To comply with legal obligations and enforce our contractual rights.
• To send you relevant updates about our services, where you have consented to receive such communications.

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases: (a) your consent; (b) the performance of a contract or steps taken at your request prior to entering into a contract; (c) compliance with a legal obligation to which Regen Agro Ltd is subject; or (d) our legitimate interests in operating and improving our business, provided such interests are not overridden by your fundamental rights and freedoms.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: trusted third parties who assist us with website hosting, analytics, email delivery, and other operational functions, bound by contractual obligations to protect your data.
• Legal and regulatory authorities: where required by law, court order, or governmental regulation, including the Corporate Affairs Commission (CAC) and the Nigeria Data Protection Commission (NDPC).
• Business transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in data processing practices.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we will securely delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you and request a copy.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data, subject to our legal obligations and legitimate interests.
• Object to or restrict the processing of your personal data in certain circumstances.
• Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or other competent data protection authority.

To exercise any of these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. You may control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain features of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Nigeria.